External chat assistant - website chat


Automate website visitors interaction at Lifteurop for better prospects screening and elevated communication

Project Scope

Implementation of DCInnovation's AI external chat solution at Lifteurop to automate clients repetitive chat interaction. The external chat assistant will have a few hundreds conversations per month. It will come back with all conversations insights in a tailor-made dashboard.

Project Objectives

Automate repetitive clients chat interaction on website to focus on more valuable tasks.

Project Achievements

  • 24/7 availability on website for customer interaction
  • Raises customer satisfaction
  • Raises customer service team productivity

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